When you buy a metroCARD there is an upfront cost for the physical card. If your auto recharge fails (e.g. Phone the Adelaide Metro InfoLine on1300 311 108 and transfer funds from your credit or debit card or set up auto-recharge which involves nominating a credit or debit card and an amount that will be automatically loaded onto your Seniors Card when it falls below the minimum amount. Once you have logged in for the first time, you should change your password. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. If your MetroCard expired during the shelter-at-home order in New York, youre not alone. Attribution 3.0 Australia Licence. Simply present your Seniors Card and pay by cash, credit or debit card. "startScreen": "aus-link-account" Copyright2020. Contact us to cancel your registered metroCARD as soon as you notice it is missing. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. This website is licensed under a Creative Commons You can remove the auto recharge function on your metroCARD through your metroCARD account or by contacting us. A confirmation code will be sent for validation. To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. To access your metroCARD account on the Adelaide Metro website, you need to have a login and password. $4.24per day remaining on your 30-Day card, and. Please tell us how this page helped you. Explore University of South Australia. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. }, "screenSet": "Aus-V3-RegistrationLogin", Please don't include any of your personal information in this box. Don't expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard). There is no time limit on when you can receive your Seniors Card refund. Use the service finder to locate a metroCARD agent near you. Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. You can do this, You can use a contactless credit card, debit card or mobile device to. The $1 new card fee is also not refundable. Find out about the benefits of joining the Seniors Card program. ), Everything you need to know about fares and tolls in New York. What irks me is can no longer buy a ticket from the bus driver, no metro card, no ride. When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. The City of Adelaides cycling networks make riding around the city easy and enjoyable. Apply for a metroCard mobility pass to travel on Adelaide Metro bus, train and tram services free of charge. The Pay-Per-Ride MetroCard cant be replaced if it is lost or stolen. Your refund will be credited back to that card. The machines accept coins and card payments, but not bills, which was a common criticism of the previous generation ticket vending machines. You can either recharge as you go, or set up a convenient auto recharge. This is your best option. "event": "taCustEvent", These machines have a larger touchscreen, allowing for selection of different ticket types and payment methods. Tourism Australia makes no representations whatsoever about any other websites which you may access through its websites such as australia.com. When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. Remember, we can't respond to what you've written here. The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. We can't respond to what you write here but you can contact us instead if you'd like a response. Foldout seats in the wheelchair access area can be used by all passengers, but should be vacated if a wheelchair passenger boards the bus. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. The vending machines can also recharge Metrocards. International seniors are not eligible for any concessions. Have a $5 bill in hand or some shrapnel Please bring the metroCARD(s) with you. Your refund will be credited back to that card. Make the most of your time in Adelaide with a guided driving tour, such as Adelaide Sightseeings Adelaide City Highlights tour. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: visit www.adelaidemetro.com.au/seniors click on 'Manage metroCARD' enter your personal account details. [4] It was announced that, as part of the Tea Tree Plaza Interchange park & ride upgrade, Metrocard users would be able to use their Metrocard to pay for parking. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia.The system is managed by Adelaide Metro and is usable on their bus, train and tram services.. There are two kinds of validators: dual-purpose and Metrocard-only. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. "taIdRetryLimit": 3 Replacement card Use Seniors Card member online services to request a replacement Seniors Card. File a claim online You can file an online claim for these issues: Balance Protection Claim Check on the status of a MetroCard claim previously submitted Lost or stolen Reduced-Fare MetroCard MetroCard not returned from bus farebox/AutoGate MetroCard Vending Machine problem Overcharged MetroCard Select Bus Service MetroCard Fare Collector The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. The date is located at the upper left corner on the back of the card. Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. Passengers can buy a 14 or 28-day pass and put it on their metrocard.[6]. Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: If you dont have an OMNY account, heres where you can. 130 Livingston Street "homePagePath": "/content/australia/en.html", Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. "validationUrl": "/bin/ta/postauth", Many buses and all trams reserve space for wheelchair passengers. Youll need to answer some questions to confirm that you are the registered account holder. Just give us a call on03 366 88 55 or emailMetro@ecan.govt.nz. Note: your card/pass must be registered to be eligible for replacement. New passwords need to be between 8 and 16 characters long. If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. Cradle Mountain-Lake St Clair National Park, Experiences that will make you feel like an Aussie. "custEvent": "FYASignUp", If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. We can't respond to what you write here but you can contact us instead if you'd like a response. The metrocard is only a pain because it's difficult to reload / limited places. your credit card has expired), we will contact you via the email listed in your metroCARD account. You can file up to two claims per calendar year. You can choose the value of your auto recharge. At a Mobile Sales Bus or Van See the schedule for our buses and vans. Payment methods accepted by this machine are coins (except 5c pieces), bills (except $50 and $100 bills), and EFTPOS. The following MetroCards can be replaced: For help, call 511 between 6 a.m. and 10 p.m., 7 days a week. Joining the Seniors Card program provides you with a range of benefits including public transport concessions, access to specially discounted goods and services across the state, special offers, competitions and keep up to date with important information relevant to you. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. Seniors Card in other states and territories - Australian Government. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: You can recharge your Seniors Card with a credit card or you can set up auto-recharge. SMS To correctly return to normal functionality please ensure you click Leave Preview Leave Preview 1 Adelaide Metro Currie Street InfoCentre Corner Currie Street & King William Street 2 Adelaide Metro Adelaide Railway Station InfoCentre North Terrace 3 Recharge Machine locations Adelaide Railway Station, ARS Tram Stop, Rundle Mall Tram Stop, Victoria Square Tram Stop 4 Ticket Vending Machine locations Adelaide Railway Station Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. Please travel to the Adelaide Metro InfoCentre for your refund, at a time that is convenient for you. The service runs every 10-15 minutes from around 7am to midnight. Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. . The trains and trams have the recharging stations on board atleast now. Find more information about getting help with MetroCard problems. We no longer support this browser, so parts of the site might not work as you expect them to. 130 Livingston Street Lost or stolen 7-Day Express Bus Plus or 30-day cards purchased with credit or debit should be reported immediately by calling 718-330-1234 or 511 or How to get to Australia's most iconic cities. That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! "profileUpdate": { You can also speak with an OMNY customer service representative by calling 511. All the keys let you write to the value too, which is obviously something AdelaideMetro wouldn't want. Tram, Moseley Square, Adelaide, South Australia Tourism Australia. PK ! Our subscription service is temporarily down for system upgrades. $8.86 per day remaining on your 7-Day Express Bus Plus card. Bikes are allowed free on trains after 9:00 am until 3:00 pm. From Friday 1 July 2022, South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. This will become your username. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. If you'd like a response, please contact us. You can apply for a Seniors Card online or call the Seniors Unit on 1800 819 961 for more information. We no longer support this browser, so parts of the site might not work as you expect them to. You can watchonline video tutorials about how to validate when boarding public transport. Login to make comments, or download the Lost On Campus App. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. Any value on your card when its lost or stolen is not refundable. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 8am to 5:30pmMonday Friday, and 9am 5pm on weekends (. If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Use the service finder to locate a metroCARD agent near you. Either: call our InfoLine on 1300 311 108 visit us at the InfoCentre Adelaide Railway Centre. discounts and special offers from businesses, free travel on Adelaide Metro buses, trains and trams, Find out about the benefits of joining the Seniors Card program, Seniors Card in other states and territories, Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. Find out how you can request a replacement card if yours is lost, stolen or broken. This website is licensed under a Creative Commons Please tell us how this page helped you. There are other services to Glenelg, West Lakes Centre, and Marion Centre Interchanges.You will need a standardMetroticket or metroCARD to board the bus. You can manage your Adelaide metroCARD online by setting up an account. A single trip lasts for 2 hours and you will only be charged once in this timeframe, no matter how many times you validate your metroCARD. The ticket vending machines have a touchscreen display for passengers to choose the appropriate fare and payment method, and upon payment the machine dispenses a validated ticket for the passenger. Public buses are an easy way to get from Adelaide Airport to the city. Thanks for your feedbackWe use what you tell us to help improve the website. On trains, trams and O-Bahn buses, you can get on at any door. You dont need to validate your metroCARD when you leave a vehicle. Taking a sightseeing cruise on Adelaides rivers is a great way to see the city. Refill it the way you normally would. You need to order a replacement card before blocking the lost one. { For more information about visiting Adelaide, visit the Adelaide Metro website. Everything you need to know about fares and tolls in New York, Problem with a MetroCard? You can also book a taxi by phoning individual companies, downloading their apps or using the, Cruise the River Torrens through the city centre on the charming river boat. Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now.
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