I didnt know where to get the information from, so I had to do a bit of searching. sorry to have kept you waiting. But if youre responding to an email two or three days later, or after a recognized holiday, does that warrant an apology? This is indeed a good answer, but I have clarified my question to explicitly include those cases when I have not received any response from the other end yet. I was looking through my drafts and realized I didnt send this to you already. ", Thank you so much. I was looking through my drafts and realized I did not send this. I am sorry for having kept you waiting or I am sorry to have kept you waiting? I now see it as a question of etiquette, common sense, and good manners. Sorry to have kept you waiting for longer than I intended. Free, unlimited access to career advice, inspiration, and job matching for women. tag.parentNode.insertBefore(s, tag); tar command with and without --absolute-names option. I like most the human factor. I highly recommend it. Usually customers appreciate it when they receive an apology. Learn more about Stack Overflow the company, and our products. I hope you appreciate the attached file finally being ready for you. I hope you dont mind if you wait a little bit longer before I give you the final results. })(window, document);Cookie Policy(function (w, d) { I hope you can forgive me, but I have. I wasnt sure how to go about finding the correct sources to give to you. If you come up with an excuse like this for missing a deadline, your superiors will likely want to have a meeting about your performance. Privacy Policy(function (w, d) { Apologies for making you wait. I sincerely apologize for the long wait. ", a real person to guide me, instead of some AI :)", The best feature of this service is that the text is edited by a human. = I felt guilty throughout the whole time I was keeping you waiting. 39 Shay S DMM 2017/05/11 12:25 I apologize for the long wait. + Read the full interview, Zubair Alam Chowdhury, Technical Support Specialist, TextRanch has helped me to improve my written skills as well as to communicate more naturally, like a local English speaker. OP's bug is informal/slangy, and shouldn't be used unless you know the other party very well, but in most other contexts it should be fine to say "Sorry to trouble (or bother) you again". Apology Email to a Business Customer for a Delayed Order Subject line: Please accept our apologies Dear, I would like to express my apologies for the waiting that came in the way of handling your order. Get it corrected in a few minutes by our editors. If you know how to apologize in a business email, you should never say something like: "I am sorry, if someone is offended." It's the same as saying: "Too bad if some of you do not understand me. Apologies for only just getting back to you. . ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. It also indicates that your intention is not to be a bother. I beg your pardon, M'Lady, for keeping you waiting. Again, sorry to keep you waiting. I finally have the information you are looking for, and I should be able to help you out with it. Im also happy to get on a phone call to discuss. I hope you didnt mind the wait. But Ill let you know if anything changes. Read on to learn more about the best synonyms and how to use them. Sorry for keeping you waiting for so long I apologize for keeping you waiting. Manage Settings Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. 1 You can use this phrase to show that their wait is over or that they might have to wait a little more. ", I love how the editors make my work so much better. Dont leave us just yet! What were the poems other than those by Donne in the Melford Hall manuscript? }; Introduction: My name is Barbera Armstrong, I am a lovely, delightful, cooperative, funny, enchanting, vivacious, tender person who loves writing and wants to share my knowledge and understanding with you. Hopefully, youll find this email to. } else if (w.attachEvent) { We and our partners use cookies to Store and/or access information on a device. I hope you werent waiting on it for any specific reasons. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Sorry about the wait is a simpler alternative you can use. If there really is a need to be more formal, there are potentially two different situations. By signing up or logging in, you agree to InHerSight's. (waitress at a restaurant) I hope you werent waiting for too long on my reply. Some phrases you can use to translate that empathy in an apology email: "I can see how important this is in your everyday routine". Its only appropriate to use this phrase in an email when you are able to provide whatever the recipient wanted in the first place. I will continue the drafted email down below. Apologies for only just getting back to you. We appreciate you sticking with us. Your own suggestion (Im sorry to have you keep waiting) is not technically correct, but I can imagine hearing it being said in a casual situation where the two people knew each others speech habits. I'm sorry to have to bring this up again, but []. I agree. Take the opportunity to fix the problem or mistake and rebuild broken trust. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. Sorry to keep you waiting when you are late for an appointment, to people who have been waiting for you until the moment of speech. On InHerSight, we connect women to jobs at companies where they can achieve their goals. Ill be sure to get the files sent across to you first thing in the morning. Thank you for your patience. I'm sorry for keeping you here all night, abby. Share Improve this answer Follow 10 Ways to Apologize in English with a Perfect American Accent, 2. Apology email to client. Thanks @Wesley. What Do You Call Someone Who Has the Same Birthday as You? Thats because theyre both correct. I had you in my mind while I was looking for the answers. Checks and balances in a 3 branch market economy. Im sorry this took so long. If you just remembered an email you snoozed last week (or last month! I simply let my response slip through the cracks, so please excuse my delay. "Sorry for the wait, right this way please" x. Generally, starting the phrase with I didnt mean shows that it was an accident. How can I control PNP and NPN transistors together from one pin? There are plenty of great alternatives available. It works because we dont want to apologize for other things coming up, and yet were still thankful that the recipient waited around for us. ", Quick and smart, plus is "human-based"! Its a polite way to keep a good rapport with the recipient. Not so good. , [](https://eikaiwa.dmm.com/uknow/questions/50289/) You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. Sorry about the wait So, you are in order if you say: I originally thought this question might help people who really don't know any standard English alternatives for OP's ubiquitous slang use of "bug". Here are some email templates you can use to help you say "sorry" for the late response. I am sorry to have kept you waiting. 3. Pardon my frequent interruptions, however we are still continuing to address issues with blah, blah, blah thank you for your continued prompt attention to this matter. Thank you again and please excuse my late reply. You can go on to explain the reason for the request or the urgency. What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). If I can support you in any way, let me know. Don't even think of the faux apology, "I hope I didn't miss your reply, but". Is there anything I can do to make it up to you now that everything is sorted? There is no cost to keep your TextRanch account, and we store all of your past revisions in a secure and private manner. Im so sorry for the late response. However, its wise to start an email with apologies for the delay because its polite and apologetic. By continuing to use this website, you agree to our Terms of Service. We are still having difficulty with X. I'm sorry for the long wait. We appreciate your patience. Sorry to keep you waiting or Sorry for keeping you waiting ? We have remedied the situation and reimbursed you for your trouble. - My apologies (meaning that you take responsibility for making them wait and saying sorry) Inconvenience coursed (coursed trouble - example - they waited so long and now they might be late for the bus), a.Sorry for the long wait - Sorry to keep you waiting is correct. However, there are better alternatives, and this article will explore what you can use instead. Dont worry; I found the solution to the problem.All the best,Nathan. Thank you, Irosa. I really appreciate you being patient with me while I figured this out. Ive gathered all of the information for you now, so you can look into it to your hearts content. Maybe they got a promotion or reached an important milestone. I was wondering if there was a more formal and polite way of saying: Sorry to bug you again about this, but we still have not received a response about X . (if we still have not received any assistance with X). ${ company.headquarters}. It is professional, cordial, yet communicates the intended message well. It is best to use this phrase if you werent the original person to email the recipient. "Sorry for the long wait." I know both are correct sentenses, but am not sure what difference there is between them. The only part that seems informal here to me is the word "bug", which I would instantly replace with "bother". Im sorry to have had you kept waiting. would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. I hope you werent waiting for too long to receive this. sorry for the holdup. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I hope you werent kept waiting too long. What is a more formal way of saying "get certifications"? Sorry to keep you waiting, detective Miller, But one of my nurses is retiring, And she wanted a pizza party. You now have access to all of our awesome content. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. I hope you didnt mind the wait. + Read the full interview, I sometimes wonder if my English expressions make sense clearly and TextRanch helps me a lot in such cases. for the wait. You can hint at the amount of time you've been waiting and provide genuinely helpful information by referring to an earlier correspondance: "This is in relations to [such and such]. Manage Settings An example of data being processed may be a unique identifier stored in a cookie. Our goal is to create English lessons that are easy to understand for everyone. Sign up today and say goodbye to popups forever. Continue with Recommended Cookies. I love it! I am sorry for keeping you waiting. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. The phrase "we do not mean to be burdensome" is very close to the "sorry to bug you" phrase, yet has more of a formal feel. sorry for keeping you waiting. I like the directness, but I might recommend "We have not yet received" rather than "We are still awaiting", so as to allow the possibility (however slim) of a technical problem. I tried to speed things up as quickly as I could for your sake. Explain what happened simply. Include any information that's still relevant to the original message and share additional updates that developed during the wait. ", This a great. I was out of the office on a business trip for the past week. It shows that you are sorry for the wait that someone had to go through. Im sorry this took so long. i thank you for your understanding. Im sorry about the wait. Parabolic, suborbital and ballistic trajectories all follow elliptic paths. TextRanch lets you have your English corrected by native-speaking editors in just a few minutes.
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