At least 17% of approved applicants applying for the lowest rate qualified for the lowest rate available based on data from 01/01/2023 to 03/31/2023. ***** ** ****** ************, I paid off my loan on July 2022 and they released the title of the vehicle 9 months later they started to call me trying to collect a balance for 280 dlls I already sold the car, and they continue to call me and threatening me to send me to collections worse company.. never buy a car from CARVANA there are much better *******. The company provides online credit application and other financial options through lenders. Pre-qualified offers are not binding. Business Hours (Eastern time) But just because you surrender the car doesn't mean that the creditor has forgiven the debt or that it has to. Email this Business. Mesa AZ 85209 . To sell your car, call your current lender to get the payoff amount on your loan. We are creating . Get debt relief now. Rates without AutoPay are 0.50% points higher. Scott has been with DriveTime for 13 years. Horrible company to deal with as I changed jobs and my pay dates changed. 33 minutes on hold someone picks up the phone I hear talking and then hangs up. Her personal finance insight has been featured on Forbes, The Boston Globe and CNBC throughout the years. But just because you surrender the car doesn't mean that the creditor has forgiven the debt or that it has to. My kids are going back to school and I just needed one payment moved to the the end of my loan. All financial products, shopping products and services are presented without warranty. PO Box 117320 In some states, lenders must wait until borrowers have missed 3-4 consecutivedue dates before authorizing a repo; however like all lenders . We make it easy to manage your account online, find convenient payment options, and get assistance when you need it. Manage your MBFS account on the Mercedes me app. If you need immediate assistance, it's always best to call our Customer Service at 800-967-8526. Payment example: Monthly payments for a $10,000 loan at 7.99% APR with a term of 5 years would result in 60 monthly payments of $202.72.Maximum APR for a LightStream loan is 24.99%. It seems you have your Dealership and the one Bank..really its one company working together. 7300 E Hampton Ave #101, #101, Mesa, AZ 85209 United States, Based in Gilbert, Ariz., DriveTime is an integrated car sales and financing company that offers credit solutions, and vehicles and customer services. I owe a whopping $8000.00 and some change and I've had the car for five years. In fact, you could end up paying more interest over the life of the loan, as well as extra payments at the end of your loan. This is a multi-location business. This has helped restore and protect fragile wildlife habitats across America. Owners who claim this profile can update information, boost SEO, and more. I told her I did understand why a company can not move a payment to the end. I am tremendously grateful to Don for his work in getting us here and want to thank him for all his contributions. Follow Bloomberg reporters as they uncover some of the biggest financial crimes of the modern era. BBB Business Profiles may not be reproduced for sales or promotional purposes. They wouldnt do a thing to help me with my payments they put me in default status and threaten to have my car towed from my house numerous times for it!! If you need a lower car payment, here are four possible options. Banking and lending products and services are BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. on third-party Web sites. Every time LightStream funds a loan for a customer, we plant a tree. provided by LightStream,a division of Truist Bank, If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. I paid off my car loan over two months ago. for Credit, Terms Mailing Address If you can't afford your car payments, you can give the vehicle back to your car loan lender. It will apply the proceeds of the sale to your car loan balance, after reimbursing itself for the costs of sale and certain fees. Not go through. Our partners compensate us. This has helped restore and protect fragile wildlife habitats across America. Which she said may not be approved. We are sorry they have become dissatisfied with Bridgecrest and truly apologize for any frustration or inconvenience the situation described may have caused. Find company research, competitor information, contact details & financial data for Bridgecrest Acceptance Corporation of Tempe, AZ. Complete CROOKS!!!! Their friendly representatives are here to help you in any way they can. While you have options for lowering your payment after financing a car, the best time to lock in a payment you can afford is before signing a loan or lease agreement. Drivetime in exchanged works directly with a Bank called Bridgecrest, who provides financing and of course provides terms and contracts. Get the latest info on rates and monthly payments, We offer a better rate than anyone on unsecured loans, Answers to the most common questions about loans. I have had capital one and ford financing both lovely and caring. I am horrified that a company that claims to care about customers does not and was incredibly rude and non compassionate. The car loan lender can then demand payment of the deficiency. Easy, done. {{ userNotificationState.getAlertCount('bell') }}. If you plan to buy a less expensive car from a dealer and dont want the hassle of selling yours on your own, trading in your current vehicle is also an option. Thank you for bringing this matter to our attention. So how do we make money? Tried 2x's to get my payment date changed without success. Search over 700 How to Trade in Your Car When You Owe Money on It, Get more smart money moves straight to your inbox. The Finance Side of Things. ScammersI would recommend finding a different lender. If you take a long loan to keep payments affordable, youre likely to find yourself. We are creating opportunities with our customers and our employees . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I have a year and a few months remaining, my value for my vehicle is $2,000.00. That debt will be rolled into your new car payments, plus interest. Lockbox 5053087 3440 Flair Dr El Monte CA 91731 Contact Bridgecrest for complete details. Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. I told her put my auto pay back and I am not messing my credit it or missing a payment. Shannon is based in Newburgh, Indiana. Apply Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. BBB Business Profiles may not be reproduced for sales or promotional purposes. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Conditions and limitations apply. To sell your car, call your current lender to get the payoff amount on your loan. Never ever do business with them! Payoff Phone Numbers. Either way, you should research the value of your car through online guides like Kelley Blue Book or Edmunds, which will aid in determining the price you should ask for. Mercedes-Benz Financial Services Welcome to the driver's seat. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. can help you figure the maximum car payment and loan amount your budget can handle. Lowest rates require excellent credit. Shame on you Bridgecrest. 2023TruistFinancial Corporation. button on your browser after you leave. Assistant Assigning Editor | Auto loans, consumer credit. of Use and Privacy. Bridgecrest is a Financial Services, Debt Collection, and Loan Servicing company located in Mesa, Arizona with $25.00 Million in revenue and 551 employees. We've helped 205 clients find attorneys today. By clicking Continue, you will be taken to a third-party Web site which is not affiliated with LightStream. The attorney listings on this site are paid attorney advertising. Bridgecrest Acceptance Corporation offers financial services. Bridgecrest prides itself on the ability to offer customers simple and convenient solutions to managing their account and ultimately helping them succeed on their path to vehicle ownership. During the pandemic I got my hours cut at my job to 1-2 days a week. We appreciate the opportunity to address our customers concern. Be prepared and research your cars trade-in value through online guides so you know if the dealers offer is fair. My debit in august for some reason did. The lender may allow "forbearance," which is an agreed-upon period of time when you can skip or make reduced payments. If you return the car to the lender, the lender will likely sell it. Here is a list of our partners and here's how we make money. Car leases typically have lower payments, because you're paying to drive the car . He most recently served as the head of all retail operations, including marketing, inventory, retail sales, and real estate. 2023TruistFinancial Corporation. and the LightStream logoare service marks of However, that's a better option than damaging your credit with a repossession. (business & personal). Customer Reviews are not used in the calculation of BBB Rating. We pride ourselves on our ability to offer customers . and the LightStream logoare service marks of They dont care at all all they care about is there money! Financial Data. From initial loan underwriting to payment collection, our company focuses on more than just providing outstanding customer service. Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Even if the creditor won't cut you a break on the deficiency balance, surrendering the car might still be the best thing you could do under the circumstances. ( my bank was very apologetic and reversed any fees) I of course immediately covered the payment. Lease a car. Hi BBB Team- Please know, we take feedback of this nature seriously, as it allows us to improve our service. Shannon Bradley covers auto loans for NerdWallet. If you can find a buyer who would pay at least as much as what the car might sell for at auction, then the lender might agree to the sale and waive all or part of a deficiency balance. All of this available on Bridgecrest.com! Truist Financial Corporation. They could be on your report for a number of reasons, for example: You missed a repayment. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. In partnership with American Forests, we've planted more than a million so far. If you still want to surrender the car, you can try to work something out with the creditor, like negotiating a reduction or waiver of the loan balance as a condition of returning the car. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105. International Association of Better Business Bureaus. BBB is here to help. Use our refinance calculator to compare offers with your current loan and see how much you may be able to lower your car payment. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Subject to credit approval. reserved. However, often the sale proceeds aren't enough to cover your loan balance; the remainder of the loan amount is called the "deficiency.". Mercedes-Benz Insurance is backed by Liberty Mutual and Try for free at rocketreach.co Refinancing allows you to replace your current loan with a new one and hopefully lower your car payment in the process. When evaluating offers, please review the financial institutions Terms and Conditions. Shop for auto loan refinancing lenders and compare multiple offers. The Company provides car and vehicle loans and online payment services. Mary Leigh Phillips, current CFO for DriveTime and Bridgecrest, will assume the role of CEO for Bridgecrest. Get contact details including emails and phone numbers Need to file a complaint? I had 2 significant losses in august. 7300 E Hampton Ave Ste 100, Mesa, AZ 85209-3324. endorse, guarantee or monitor content, availability, viewpoints, partners, advertisers, products or services that are offered or expressed Get more reviews from your customers with Birdeye. Do not sell or share my personal information. Years in Business: 20. Business Started: 2/19/2003. After being a NerdWallet reader for many years, Shannon welcomed the opportunity to become a NerdWallet writer and help more people with financial decision-making. When evaluating offers, please review the financial institutions Terms and Conditions. Customer service would not waive the fee. Safeguarding the environment and preserving wilderness areas is essential for our future. I called back and someone else answered the phone. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Bridgecrest Financial Auto Loan Payoff Address. Your goal is to get enough from, to cover what you owe. Download the app to view statements, make payments and more. That debt will be rolled into your new car payments, plus interest. Your use of this website constitutes acceptance of the Terms of Use, Supplemental Terms, Privacy Policy and Cookie Policy. Bridgecrest and Daniel Gaudreau: Case Number: 2:2023cv00585: Filed: April 18, 2023: Court: US District Court for the District of Nevada: Presiding Judge: Daniel J Albregts: Referring Judge: Andrew P Gordon: Nature of Suit: Negotiable Instrument: Cause of Action: 28 U.S.C. To attend funerals and make arrangements and take care of my family. Ernie Garcia, II, Chairman stated, "Don has helped our organization transition from legacy leadership, solidified our core businesses, and prepared the companies for the next generation of leaders. I asked why she did that, she said that the only way to get an extension. Ms. Jessica Alltop, Senior Collections Manager, Ms. Denisse Nolasea Sandoval, Social Media Specialist, Ms. Lacey Mueller, Customer Service Representative, Ms. Camille Richardson, Customer Relations Manager, Mr. Walid Makarem, Customer Relations Manager, Ms. Jessica Micaletti, Customer Relations Specialist. When my payment is past due, than I can call them back and apply for an extension. The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or will be formed by use of the site. free lookups / month. Login to your Bridgecrest account, see payment options, and get in touch with us. Jun 3, 2022 Jun 3, 2022 The Bridgecrest Financial payoff address is PO Box 53087, Phoenix AZ 85072. Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. it will be before the title that I own is legally transferred to me. Your goal is to get enough from selling your car to cover what you owe. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. Member FDIC and Equal Housing Lender. Bridgecrest headquarters are located in PO Box 53087, Phoenix, Arizona, 85072, United States, Bridgecrests main industries are: Banking, Finance, Bridgecrest appears in search results as Bridgecrest, BRIDGECREST ACCEPTANCE Corp, Bridgecrest Credit Company LLC, Web Hypertext Application Technology Working Group, Get Free Access to Bridgecrest Contacts Info. I explained the situation and she went ahead cancelled my auto pay while I was talking to her. This business is in an industry that may require professional licensing, bonding or registration. The 2nd time they tried the same thing and I requested to speak with a manager who were all in a meeting and one would return my call with 24hrs. Bridgecrest, part of the DriveTime family, is a licensed third-party servicer focused on servicing auto loans for DriveTime and other affiliated finance companies. We encourage you to review the privacy policy and While attending college to earn a journalism degree, Shannon completed an internship that led not to the newsroom, but to a bank marketing department. Or Call 800-967-8526. She has been working in the personal finance space for more than 10 years. MORE: Trading in a car when you owe money on it. The intent of a lease isnt that you will ever own the car, although there are ways you can. Our. I purchased a vehicle from Drivetime in Houston TX. In fact, you could end up paying more interest over the life of the loan, as well as extra payments at the end of your loan. Bridgecrest prides itself on the ability to offer customers simple and convenient solutions to managing their account and ultimately helping them succeed on their path to vehicle ownership. Saturday & Sunday: 1 p.m. to 6 p.m. The email came a week later and because my payment was now due they declined the change. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. But buying a cheaper car with lower payments is better than falling behind on bills, damaging your credit or having no breathing room in your budget. Call them at 800-266-9728 or go online to make your monthly payments. Mary Leigh and Scott will both join the DriveTime and Bridgecrest boards of directors. So I informed her of the previous issue and she said, I will forward you to account services. Date of experience: August 03, 2022. Years in Business: 20. Business Started: 2/19/2003. Location of This Business. It owns and operates more than 10 inspection and reconditioning centers and over 100 dealerships at various locations, including Atlanta, Dallas, Las V, This profile is powered by Birdeye. Perhaps you bought a more expensive car than you could realistically afford. There was 1 time I told them I can pay half my payment till 1 get paid again in literally 3 days and they told me no Bec we dont trust you or have confidence in you that you will! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If you owe more than your car is worth, you might be tempted to roll the negative equity into a new loan with a longer term, but this is a costly way to lower your car payment. What do you need help with? Keep your vehicle finances on the road to success with Bridgecrest. We make it easy to manage your account online, find convenient payment options, and get assistance when you need it. After all, you're saving the creditor the time and costs of a repossession and auction (granted, most of those costs would still be passed on to you anyway). Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Please if youre going to finance do it with anyone else. Most leases are for new cars, but it is possible to find dealerships that offer leases for used cars. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Bridgecrest Profile and History. In some states, the information on this website may be considered a lawyer referral service. Bridgecrest Acceptance serves customers in the United States. In general, Bridgecrest may begin the repossession process after missed payments, depending on how delinquent they are and other factors outlined in the contract and state laws regulating such transactions. If you take a long loan to keep payments affordable, youre likely to find yourself upside-down on your car loan. I make bi-weekly payments , so at $126 extra a month why would they make the changes? If the payment is a pinch today, when the car is new, imagine writing the same check four years from now. Many of your favorite MBFS features can also be found on Mercedes me. No credit card required. 3. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Quickly access one-time payments, see your payment options and contact customer service LightStream is not responsible for and does not There was a problem with the submission. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 60 minutes featuring the brightest minds on Wall Street, taking you through the most important hour of the trading day. (If you're giving the car back under the assumption that the creditor will write the loan off, think again!) It also provides vehicles of various makes, including Acura, Buick, Chevrolet, Chrysler, Hyundai, Infiniti, Isuzu, Lincoln, Lexus, Scion, Suzuki and Toyota. Please refresh the page and try again, By clicking "Find a Lawyer", you agree to the Martindale-Nolo. Bridgecrest is a licensed third-party servicer focused on servicing auto loans for affiliated and third-party finance companies. Selling the car on your own will typically get you more money than selling it to a dealership. When I finally got my hours back and started catching up on payments along with my bills and house payments and amongst other things they still didnt care! After harassing them for two months simply in order to get them to perform their basic job functions, finally now they say they have sent my title to the DMV for some sort of approval, and it's now out of their hands and they don't know how much longer (it's already been two months!)